Overall | 198 | 14.8 (13.0 to16.9) | 15.1 (11.9 to 18.9) | 13.4 (11.1 to 15.9) | 24.8 (16.9 to 34.1) | 30.6 (27.0 to 34.3) | 29.0 (23.1 to 35.4) | 30.3 (25.6 to 35.4) | 36.6 (25.5 to 48.9) |
Number of calls completed‡ |
0 | 0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
1 | 2 | 1.0 (0.1 to 3.4) | 1.5 (0.0 to 8.2) | 0.7 (0.0 to 3.9) | 0.0 | 16.7 (2.1 to 48.4) | 14.3 (0.4 to 57.9) | 20.0 (0.5 to 71.6) | 0.0 |
2 | 6 | 3.3 (1.2 to 7.0) | 3.1 (0.4 to 10.8) | 1.9 (0.2 to 6.7) | 15.4 (1.9 to 45.4) | 13.3 (5.1 to 26.8) | 10.0 (1.2 to 31.7) | 9.5 (1.2 to 30.4) | 50.0 (6.8 to 93.2) |
3 | 25 | 10.8 (7.1 to 15.5) | 10.1 (4.2 to 19.8) | 10.8 (6.3 to 17.0) | 13.3 (1.7 to 40.5) | 23.4 (15.7 to 32.5) | 17.9 (7.5 to 33.5) | 26.7 (16.1 to 39.7) | 25.0 (3.2 to 65.1) |
4 | 46 | 18.0 (13.5 to 23.3) | 16.0 (8.8 to 25.9) | 18.9 (12.8 to 26.3) | 19.4 (7.5 to 37.5) | 27.1 (20.5 to 34.4) | 28.3 (16.0 to 43.5) | 26.5 (18.2 to 36.1) | 27.3 (10.7 to 50.2) |
⩾5 | 119 | 36.4 (31.2 to 41.9) | 35.7 (26.9 to 45.1) | 35.4 (28.4 to 43.0) | 43.2 (27.1 to 60.5) | 37.9 (32.5 to 43.5) | 37.6 (28.5 to 47.4) | 36.9 (29.6 to 44.7) | 43.2 (27.1 to 60.5) |