Table 2

Tobacco cessation services before and after the introduction of NRT

	Pre-NRT		Post-NRT		Difference (95% CI)	p Value
	n	%	n	%	Difference (95% CI)	p Value
*Helpline administrative records.
†Six-month survey.
‡Mann-Whitney U = 13860.5.
§Mann-Whitney U = 11481.5.
Helpline service*	n = 380		n = 373			<0.001
One-call	291	76.6%	37	9.9%
Multi-session programme	89	23.4%	336	90.1%	66.6 (60.8 to 71.6)
Multi-session programme*	n = 89		n = 336
Mean (SD) calls	2.49 (1.62)		2.71 (1.27)		0.22 (−0.15 to 0.59)	0.276‡
Completed ⩾1 call	74	83.1%	319	94.9%	11.8 (4.3 to 21.7)	<0.001
Mean (SD) minutes	39.1 (32.2)		49.7 (28.6)		10.6 (3.7 to 17.5)	0.001§
Any pharmacotherapy†	n = 216		n = 219			<0.001
	101	46.8%	190	86.8%	40.0 (31.3 to 47.9)
Any NRT†	n = 216		n = 219			<0.001
	71	32.9%	187	85.4%	52.5 (43.8 to 60.0)
Bupropion SR†	n = 214		n = 219			<0.001
	52	24.3%	22	10.0%	−14.3 (−21.6 to −6.9)
Used two or more meds†	n = 216		n = 219			0.514
	27	12.5%	23	10.5%	−2.0 (−8.4 to 4.4)