Table 1 Quitline hours of operation and language capacity
TotalUnited StatesCanada
Hours of operation (hours per week)
For incoming callsn = 60n = 52n = 8
    Range40–16840–16856–168
    Mean (SD)96.0 (39.1)96.9 (39.1)96.1 (44.9)
    Median869677
For counsellingn = 60n = 52n = 8
    Range40–16840–16856–168
    Mean (SD)85.3 (27.8)85.8 (27.5)85.6 (34.3)
    Median828777
Number of languages available
Phone linesn = 56n = 48n = 8
    Range1–81–81–2
    Mean (SD)2.2 (1.2)2.3 (1.2)1.5 (0.5)
    Median221.5
Materialsn = 60n = 52n = 8
    Range1–71–71–7
    Mean (SD)2.2 (1.2)2.2 (1.1)2.5 (1.9)
    Median222