Table 1

How did the Helpline callers hear about the program (August 1992 to December 1999)

Mass media
(n = 54852)
Health care providers
(n = 21760)
Family/friend
(n = 11902)
Other
(n = 21728)
Mean49.8 (0.15)19.7  (0.12)10.8  (0.09)19.7  (0.12)
Sex
 Male60.1 (0.22)14.2 (0.15)9.6 (0.13)16.1 (0.16)
 Female40.6 (0.20)24.6 (0.18)11.9 (0.13)23.0 (0.17)
Age (years)
 < 1836.7 (0.71)6.3 (0.36)13.2 (0.50)43.7 (0.73)
 18–2463.3 (0.41)9.2 (0.24)9.7 (0.25)17.9 (0.33)
 25–4452.6 (0.20)18.8 (0.16)10.6 (0.12)18.1 (0.16)
 45–6439.1 (0.30)29.0 (0.28)11.4 (0.20)20.6 (0.25)
 65+37.3 (0.78)30.8 (0.74)13.0 (0.54)18.9 (0.63)
Ethnicity
 White41.5 (0.19)24.5 (0.17)12.1 (0.13)21.8 (0.16)
 African-American56.1 (0.48)16.4 (0.36)8.9 (0.28)18.6 (0.37)
 Hispanic
  English line50.7 (0.59)14.5 (0.41)10.4 (0.36)24.4 (0.50)
  Spanish line81.2 (0.41)3.8 (0.20)7.6 (0.28)7.4 (0.27)
 AAPI
  English line55.1 (0.94)10.3 (0.57)10.5 (0.58)24.2 (0.81)
  Asian lines93.7 (0.34)1.2 (0.15)3.0 (0.24)2.2 (0.20)
 Others39.4 (0.64)24.8 (0.56)12.7 (0.43)23.1 (0.55)
Education
 ⩽ 12 years43.6 (0.23)25.2 (0.20)12.7 (0.15)18.5 (0.18)
 > 12 years53.2 (0.22)17.1 (0.16)9.5 (0.13)20.2 (0.18)
County of residence
 Urban63.4 (0.18)11.0 (0.12)8.8 (0.10)16.9 (0.14)
 Rural/mixed23.4 (0.22)36.7 (0.25)14.7 (0.18)25.2 (0.22)
  • Only first time callers are included in this analysis; data presented as % (SE).