Language proficiency and adverse events in US hospitals: a pilot study

C Divi, RG Koss, SP Schmaltz… - International journal for …, 2007 - academic.oup.com
Objective To examine differences in the characteristics of adverse events between English
speaking patients and patients with limited English proficiency in US hospitals. Setting Six …

[HTML][HTML] Quality of care in US hospitals as reflected by standardized measures, 2002–2004

SC Williams, SP Schmaltz, DJ Morton… - … England Journal of …, 2005 - Mass Medical Soc
Background In July 2002, the Joint Commission on Accreditation of Healthcare
Organizations implemented standardized performance measures that were designed to …

The perceived impact of public reporting hospital performance data: interviews with hospital staff

JM Hafner, SC Williams, RG Koss… - … Journal for Quality in …, 2011 - academic.oup.com
Objective To assess perceptions about the value and impact of publicly reporting hospital
performance measure data. Design Qualitative research. Setting and participants …

The adoption of smoke-free hospital campuses in the United States

SC Williams, JM Hafner, DJ Morton… - Tobacco …, 2009 - tobaccocontrol.bmj.com
Background: The adoption of a smoke-free hospital campus policy is often a highly
publicised local event. National media coverage suggests that the trend towards adopting …

Integrating performance measure data into the Joint Commission accreditation process

BI Braun, RG Koss, JM Loeb - Evaluation & the health …, 1999 - journals.sagepub.com
This article describes the Joint Commission's implementation plans, experience, and results
to date of incorporating performance measurement data into the accreditation process …

Performance of top-ranked heart care hospitals on evidence-based process measures

SC Williams, RG Koss, DJ Morton, JM Loeb - Circulation, 2006 - Am Heart Assoc
Background—Despite the increasing availability of evidence-based clinical performance
measure data that compares the performances of US hospitals, the general public continues …

Assessing the reliability of standardized performance indicators

SC Williams, A Watt, SP Schmaltz… - … Journal for Quality in …, 2006 - academic.oup.com
Objectives. To investigate the reliability of self-reported standardized performance indicators
introduced by the Joint Commission on Accreditation of Healthcare Organizations in July …

Language services in hospitals: discordance in availability and staff use

BA Tschurtz, RG Koss, NJ Kupka… - Journal of Healthcare …, 2011 - journals.lww.com
Despite efforts to advance effective patient-provider communication, many patients'
language needs continue to be unmet or inappropriately addressed by healthcare providers …

Case volume and hospital compliance with evidence-based processes of care

SC Williams, RG Koss, DJ Morton… - … Journal for Quality in …, 2008 - academic.oup.com
Background For many complex cardiovascular procedures the well-established link
between volume and outcome has rested on the underlying assumption that experience …

Integrating healthcare standards and performance measurement

RG Koss, LS Hanold, JM Loeb - Disease Management and Health …, 2002 - Springer
Over the past 50 years the Joint Commission on Accreditation of Healthcare Organizations
(JCAHO) has relied primarily on an assessment of standards compliance to make judgments …