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Events of 11 September 2001 significantly reduced calls to the New Zealand Quitline
  1. N Wilson,
  2. E Hodgen,
  3. J Mills,
  4. G Thomson
  1. Qutline, Wellington, New Zealand
  1. Correspondence to:
 Dr N Wilson, 367A Karori Road, Wellington 6005, New Zealand;

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New Zealand has a national (free) telephone Quitline service that is promoted through regular mass media campaigns. Data are routinely collected on the over 100 callers per day. We used this data source to investigate the impact of the 11 September 2001 terrorist attacks in the USA on calls to this service.

On Wednesday 12 September (11 September in New York was 12 September in New Zealand) there was a sudden decline in the number of new callers to the Quitline (only 137 callers relative to 237 on the previous day—a 42% reduction). Similarly, relative …

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